Privacy Policy

At Spectaculi, we are committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you interact with our services.

We collect information necessary to provide our travel services. This may include: Personal Identification Data: Your name, email address, phone number, date of birth, nationality, and passport details (if required for specific international trips or bookings). Booking Details: Information related to your chosen tours, dates, and number of participants. Payment Information: Details required to process payments (though we typically use secure third-party payment gateways and do not store full credit card numbers). Communication Data: Records of your correspondence with us, including emails and messages sent via WhatsApp. Health and Accessibility Information: Any relevant medical conditions or special requirements you disclose to ensure your safety and comfort on our tours.

We collect data directly from you when you: Book a tour through our website. Contact us via email, phone, or WhatsApp. Subscribe to our newsletter or other communications. Provide feedback or participate in surveys.

Your information is used primarily to: Process and confirm your tour bookings. Communicate with you about your upcoming trips, including pre-trip announcements and real-time updates via WhatsApp groups. Customize and improve your travel experience. Process payments and issue refunds. Respond to your inquiries and provide customer support. Comply with legal and regulatory requirements.

We do not sell your personal data to third parties. We may share your information only when necessary to fulfill our services: Service Providers: With our trusted partners, such as local guides, accommodation providers, or transport companies, solely for the purpose of delivering the tour services you've booked. Legal Compliance: When required by law or a governmental request.

We implement meticulous security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, so we cannot guarantee absolute security.

You have the right to: Access the personal data we hold about you. Request correction of any inaccurate data. Request deletion of your data, subject to legal and contractual obligations. Object to the processing of your data in certain circumstances. To exercise these rights, please contact us using the details provided below.

If you have any questions or concerns about our Privacy Policy or your data, please contact us directly.